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About Us

It Started With a Red String
When I was little, my grandmother tied a red string around my wrist every Lunar New Year. She would make a quiet knot, give my hand a small pat, and tell me it would keep me safe. I was too young to understand it, but I never cut it off. When one wore out, there was always a new one.
Things like that were just normal at home. There was a small altar my grandmother tended each morning, a bag of stones my mother kept by the window, and mirrors and plants placed in spots that simply felt right. I didn’t know any of it had names like Feng Shui until I was older. It was just how we lived.
When I studied abroad, I couldn’t find any of it. The pieces in the shops were either made in factories with no story, or priced in a way that didn’t feel honest. When I came home, I started sourcing the pieces I knew from small workshops and stone yards and sending them to friends overseas, a necklace for one, a small Buddha for another. Before long, friends were writing to ask if I could find one for their friends too.
That is really how FortunateMall began, a way to share the things I grew up with, and what they mean, with anyone looking for them. There was no bigger plan than that.
Su Qingruan
Founder, FortunateMall
The Way We Do Things
Chosen by Hand
I don’t order from catalogs. Every stone and every piece is picked in person, and each order is checked once more before it goes out.
Fair to the People Who Make It
We work with small workshops and families we have met in person, and we pay them fairly so these crafts can continue.
Priced Honestly
No inflated markups and no fake discounts. You pay a fair price for a genuine piece, nothing more.
Here if You Need Us
Questions, sizing, or returns, write to us and a real person will reply. If something isn’t right, we’ll make it right.
Where Each Piece Comes From
Most of what we sell can’t be ordered in bulk. We source directly from small workshops in the regions these crafts come from, monastery workshops and family rooms in Tibet and Nepal, and small stone yards closer to home, rather than factories. We choose the pieces ourselves.
Stones are chosen for their color and feel. Red strings are knotted one by one, amulets are blessed the way they always have been, and metal parts are made to be gentle on skin, with no lead or nickel.
When a piece comes back to us, it goes through one more check for knots, finish, and strength. Only the ones we’d happily wear ourselves are sent to you.



10% of Our Profits, for Children in the Mountains
My grandmother often said that a blessing shared is a blessing doubled. It’s a small belief, but it’s one we wanted to build into the shop.
With every order, we set aside 10% of our profits for children in remote mountain villages, where families struggle to keep their children in school. The money helps buy books and stationery and warm meals during the school term, and it supports the teachers who stay to teach in these communities. Over time, we hope to help build simple, warm classrooms so the children have a quiet place to learn.
We’ll share photos and updates here as the program grows.
Ready to Find Yours?
Browse the collections, or read our guides first if you’d like to learn the meaning behind a symbol. Every order ships with our thanks, and returns within 30 days are easy, so you can choose with peace of mind.
